Knack House
Copywriting. Content Strategy. Creative Direction.
Overview
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Excellent writer and presenter with a passion for storytelling
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Autonomous learner, natural team leader and driven collaborator
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15+ years of advertising + healthcare communications experience
Experience
KNACK HOUSE
President
August 2020 - Present
GENENTECH
Digital Content Strategist,
Business Analyst (Magnit Contractor)
June 2022 - May 2024
ENTRÉE HEALTH
Senior Vice President,
Associate Creative Director, Copy
May 2010 - July 2020
CLINE DAVIS & MANN,
Senior Copywriter
May 2008 - April 2010
Copywriter, content strategist, creative director and consultant. Clients include pharmaceutical and life sciences companies, healthcare advertising agencies, nonprofits, and start-ups.
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Led a team of 20 subject matter experts to roll out a series of tools that enable users users to search and navigate content across Genentech’s vast digital ecosystem
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Developed an enterprise-wide content taxonomy to improve digital discoverability and accessibility; set KPIs aligned to digital transformation goals
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Ran a concurrent customer pilot with several specialty practices to define use cases and understand customer needs prior to rollout
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Led multiple teams, product portfolios, cultivated successful client relationships, and oversaw a $15MM book of business. Clients include: Genentech, Pfizer, Novartis, Merck, Novo Nordisk, EMD Serono, and ViiV Healthcare. Therapeutic Areas include: neurology, ophthalmology, oncology, immunology, public health, women’s health, autoimmune, respiratory, and rare disease
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Developed creative, strategic solutions resulting in new business wins and increased revenue/SOWs
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Key player in shaping cultural initiatives, staffing decisions, and change management
Day-to-day copywriter on multiple brands. Launched several patient support programs and a successful creative campaign that attributed to growing a new account by 400%.
Education
University of Central Florida, Orlando, FL
B.A., Advertising & PR
Class of 2007, Cumulative GPA: 3.8
Volunteer Mentorships
June 2016 - Present
Mentor for three organizations focused on Diversity, Equity & Inclusion:
• The Multicultural Ad Intern Program (MAIP)
• Women Who Create
• Third Eye Collective
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Facilitator for #IAmRemarkable, a women’s empowerment initiative focused on breaking modesty norms and glass ceilings
Skills and Proficiencies
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Agile Methodology
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Veeva Vault, Google Workspace, Microsoft 365
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Generative AI Prompt Engineering
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Multilingual: fluent English and Spanish; basic French and Hindi